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Why You Should Outsource Your EMS Billing

As an EMS chief, the administrative tasks of managing your EMS department fall on you in most cases. This also includes staffing and outsourcing decisions. If you've decided that it's time to implement a solid billing system for your services, you're probably trying to decide between in-house billing staff or a third-party EMS billing service. This cash flow is an essential part of keeping your service running, so it's important to make the right choice. Here's a look at a few of the reasons why you should consider an EMS billing service.


Perhaps the single biggest benefit to working with a third party for your EMS billing is because of the expertise that service will offer. EMS billing services are professionals in the field, so they have the expertise in the coding, terminology, and regulations. These are all details that may be overwhelming for in-house staff to stay apprised of. You can be confident that your billing services are compliant and properly coded for insurance purposes as well.


In most cases, EMS billing services will charge you a percentage of the total amount billed as their service fee. This is often more affordable than the sum of costs associated with staffing, overhead, and other expenses for in-house billing staff. That means you might actually be able to save your department money by opting for an EMS billing service instead. 

Improved Cash Flow

Another benefit to working with an EMS billing service is the fact that they often include collections as part of their services. That means you will also be paying for someone to follow up on unpaid invoices, increasing the likelihood that those bills will be paid. When cash flow is a paramount problem for your department, this is highly beneficial.

Hands-Off Process

As an EMS chief, you've got a lot going on every day. Monitoring your billing services on a daily basis shouldn't be a part of that. You should be able to focus on what matters, including your crew's training and safety, truck management, scheduling, and things of that nature. 

When you work with an EMS billing service, you'll get that benefit because you can trust the billing service to handle the details and provide you with summary reporting to review when you have time. That way, you still have oversight without it having to take away from other urgent matters.

These are some of the many things that you need to consider when you're trying to decide if you should outsource your EMS billing. Talk with an EMS billing company near you today for more guidance.